Shipping & Returns

Shipping Information

Orders are processed within 1-2 business days, and are shipped Monday through Friday (excluding holidays). Orders successfully placed by 1:00PM EST will begin processing the same day. Orders placed after this time will begin processing the next business day.

All orders ship for free within the lower 48 states (USA customers only), and arrive within 3-5 business days. Upgraded shipping rates are listed below.

SHIPPING METHOD
SHIPPING TIME
RATE
FEDEX 2 DAY 2 BUSINESS DAYS $15.99
SHIPPING METHOD 1 BUSINESS DAY $19.99


Returns

Every item purchased from the rovalcomponents.com online store is covered by a 30-day 100% satisfaction guarantee. If you are not satisfied with any item(s) you have received, you may return it/them for a full refund within 30 days of receipt. Return shipping charges are the responsibility of the consumer.

Exchanges

We will gladly process an exchange for any item which is returned in original condition and which is in the original packaging within 30 days of receipt. Items can only be exchanged for other sizes and/or colors of the same item. Price differences cannot be accommodated. Exchanges will be processed within five business days of receipt of the original item. Shipping charges of the item(s) returned are the responsbility of the consumer. Roval Components will cover shipping charges of replacement items. All exchanges will be shipped via FedEx 2-day air.

Terms and Conditions

Loss or damage that occurs during return shipping is the responsibility of the consumer or their chosen shipping carrier. Credit will be issued on the account with which the item(s) was/were purchased. Credit will be for the purchase price of the item(s) and applicable tax, excluding shipping and handling. Returns and exchanges will be processed within five business days of receipt of the shipment. Your banking organization determines when any credit due will show on your account. In addition to Roval Components’ 30-day satisfaction guarantee, all products are covered by their respective warranties. To process a warranty claim, please bring the item(s) and a proof of purchase into your local Roval Components dealer or contact Roval Components customer service: support@rovalcomponents.com. The dealer nearest you can be located at the following URL: http://www.rovalcomponents.com/pages/retailer-locator. For your protection, we do not keep credit card numbers after an order is placed. We can credit your account, but cannot make additional charges. Therefore, if an item is requested to be exchanged for an item of lesser or greater value than the original item purchased, we will automatically process the original item(s) for a refund instead. If this form is incompletely/improperly/illegibly filled out, the item(s) will also be automatically processed for a refund. Roval Components is not responsible for discrepancies in information written on this form by the consumer.